Privacy Policy

Last updated: May 18, 2023

Certifd (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our platform and services.

1. Information We Collect

Information You Provide

We may collect the following information when you use our services:

  • Name, email address, and organization details
  • Student or graduate credential data uploaded by institutions
  • Account login credentials
  • Documents, CSV uploads, and credential metadata

Automatically Collected Information

We may automatically collect:

  • IP address and browser information
  • Device and operating system details
  • Usage analytics and interaction logs
  • Verification request metadata

2. How We Use Information

We use collected information to:

  • Provide credential issuance and verification services
  • Maintain platform security and prevent fraud
  • Improve platform functionality and performance
  • Support institutional workflows and analytics
  • Comply with legal and regulatory obligations

3. Credential Data

Credentials issued through Certifd may contain personally identifiable information provided by institutions. Institutions are responsible for ensuring they have the legal right and consent to upload and issue such credentials.

4. Data Sharing

We do not sell personal information.

We may share data with:

  • Authorized institutional administrators
  • Service providers assisting in infrastructure and hosting
  • Authorities when required by applicable law

5. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

Certifd uses industry-standard security measures including cryptographic signing, access controls, and secure infrastructure to protect stored data and credentials.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Object to certain processing activities
  • Request data portability

8. Cookies and Analytics

We may use cookies and similar technologies to improve user experience, maintain sessions, and analyze platform usage.

9. Third-Party Services

Our platform may integrate with third-party services or identity providers. We are not responsible for the privacy practices of external services.

10. Contact

If you have questions regarding this Privacy Policy, contact us at: support@certifd.com